All care is taken in the preparation and shipping of your order. We will only ship products which will be delivered within the best by date of the product, within the constraints of the postal system.

Returns Policy

In the unlikely event you are not completely satisfied with your purchase, please contact us via the contact details page and we will endeavour to satisfy your complaint.

The British Lolly Shop cannot be responsible for goods damaged in transit but we take care to ensure that your goods will arrive in the same condition they left our premises.